FAQs

I want to place an order, how can I get started?

We are so glad you asked! Our customer service reps are always happy to help you get started, you can get in contact with them here.

 

What is the minimum order for your souvenir cups or buckets?

Good question, our minimum order quantities vary by size and style. We have minimums that range from 200 cups to 100,000 cups.

 

How much do your products cost?

Our pricing is driven largely by volume and lead time, but also depends on the desired size/style, and any additional requests. We have cups to fit any budget. Reach out to our customer service team for a quote.

 

What is your lead time?

Though it varies based on the product, you can expect your order to be ready 4-6 weeks from final art approval.

 

Where are your products made?

We are proud that all of our manufacturing takes place in the United States. All of our cups are made in Oshkosh, WI.

 

I am up to speed and ready to submit logos, images, or artwork for my cup/bucket design, how do I submit them to you?

If you have a final design ready to go, please submit it as a layered photoshop file.

  • If you have images that you would like our art team to incorporate into a design, please submit them as high resolution images (300 DPI or greater)

  • If you would like our art team to create a design using your logo, please provide it in a vector file.

If you are not already in contact with a customer service or sales representative, please get in touch so we can guide you through the design process.

 

I love my Dynamic Drinkware cup from my favorite stadium, can I buy more?

We work with our vendors to create custom designs specifically for their venue, so that fans can have a unique and memorable experience in stadium. Because of this, we are unable to sell those cups directly to the consumer.

 

I can’t find my lid, can you send me a new one?

We cannot fulfill orders for missing components at this time.

 

Are your products dishwasher safe? Are they BPA free?

Our cups are top-rack dishwasher safe and BPA free!

 

Do you ship your products internationally?

Currently, we conduct most of our business in North America, but we are certainly open to producing orders internationally. Contact our customer service team to talk details.